Risk Management, Compliance, Testing, and Scoring

We were proud to be a 2017 Finalist for the COMPLY Kraken Award for Innovation in Compliance.  Our Compliance Management System services hundreds of consumer-based and B2B-based clients with regulatory and contract requirements.  

With easy-load, your compliance platform is up and running quickly.  CMS capabilities include audit-ready workflow, regulatory exams,  reporting and trend analytics. CMS tracks disputes and complaints and includes client-specific reports and requirements to manage client rules to retain business and provide superior client service.

Project Examples:

  • Regulatory Compliance and Implementation of CMS System;
  • Tracking Systems and Internal Operations Process Workflows;
  • Data Security and PCI-DSS Assessments; and
  • Implementation of Data Access, Privacy, and Security tools.

Process and Financial Risk Review

Performed a full Corporate Process Review of U.S. and International organization. Transformed the Accounts Receivable process into an automated data-driven decision system, connecting multiple disparate systems in multiple locations into a single cloud-based system with layered authority for reporting, analytics and queued processing for faster processing, transparency of third party vendors and increased ROI by greater than 350% over two years while improving compliance and oversight.

International Sales Organization 

Provided Contract and  Territory Compliance for North American Franchise Organization connecting multiple disparate systems into a single cloud-based system with over 1500 users and 450 overlapping franchise territories.

Telecom and Cable Accounts Receivable Firm

Compliance Management System (CMS) for the largest U.S. collections firm specializing in telecom. Enabled complaint tracking, tiered workflow, reporting and analytics for root cause complaints, trend analysis, and corrective action. Developed online examination module and policy and procedure tracking. Connected multiple disparate systems into a single cloud-based system with layered authority levels, analytics, and transparency. Achieved ROI of > 340% over a two-year period while significantly reducing risk.